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    SolaX Power Network Technology (Zhejiang) Co.,Ltd.
    SolaX Power Network Technology (Zhejiang) Co.,Ltd.
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    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3-Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    X1/X3-Fit-G4
    ProductWarranty Period
    X1-Hybrid/Fi-G35 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;

    9 months after the date of production;

    X3-Hybrid/Fi-G2
    X3-MAX
    X3-MEGA-G1
    ProductWarranty Period
    X1-MINI/Boost5 years standard warranty, starting from the earlier one of the

    following two dates:

    The date on which the product was first installed;

    9 months after the date of production;

    Note: If an inverter connected to Solax cloud and generation data been

    successfully uploaded to Solax server, the inverter warranty will be

    freely upgraded to 5 years standard warranty + 5 years ports warranty;

    X3-MIC-G1 & G2
    X3-MIC Pro-G1
    X3-MIC Pro-G2(8-15kw)
    ProductWarranty Period
    X3-MIC Pro-G2 (17-30kw)5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;

    9 months after the date of production;

    Note: If an inverter connected to Solax cloud and generation data been

    successfully uploaded to Solax server, the inverter warranty will be

    freely upgraded to 5 years standard warranty + 5 years ports warranty;

    X3-MEGA-G2
    X3-Forth


    Warranty period for Accessories
    ProductWarranty Period
    Meter/CT2 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production;

    Pocket Wifi/Lan/4

    V1000
    DataHub
    X1/X3-EPS Box
    X1/X3-Mate Box
    Adaptor Box
    ProductWarranty Period
    Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production;
    BMS Parallel Box


    5 years parts warranty

    The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

    Language
    English
    Format
    PDF
    Size
    371KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3-HybridG45 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    9 months after the date of production;
    X1/X3-FitG4
    ProductWarranty Period
    X1-Hybrid/Fi-G35 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production;
    X3Hybrid/Fi-G2
    X3-MAX
    X3MEGA-G1
    ProductWarranty Period
    X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production

    Note:
    If an inverter connected to SolaX Cloud and generation data been
    successfully uploaded to Solax server, the inverter warranty will be
    freely upgraded to 5 years standard warranty + 5 years parts warranty
    X3-MICG1 & G2
    X3MIC Pro-G1
    X3MIC Pro-G2 (8-15kW)
    ProductWarranty Period
    X3MIC Pro-G2 (17-30kW)5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production

    Note:
    If an inverter connected to SolaX Cloud and generation data been
    successfully uploaded to Solax server, the inverter warranty will be
    freely upgraded to 5 years standard warranty + 1 year parts warranty
    X3MEGA-G2
    X3-Forth


    Warranty period for Accessories
    ProductWarranty Period
    Meter/CT3 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    Pocket/Lan/4G
    V1000
    DataHub
    ProductWarranty Period
    Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    BMS Parallel Box


    5 years (or 1 year) parts warranty

    The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


    Language
    English
    Format
    PDF
    Size
    793KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3Hybrid-G4
    5 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    ProductWarranty Period
    X1-MIN/Boost/Smart10 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    X3-MICG1 & G2
    X3-MIC ProG1
    X3MIC ProG2
    X1-Hybrid/Fit
    X3Hybrid/Fit
    X1-AC
    X3-MAX
    X3MEGA-G1 & G2
    X3-Forth


    Warranty period for Accessories
    ProductWarranty Period
    Meter/CT2 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    Pocket/Lan/4G
    V1000
    DataHub
    X1/X3-EPS Box
    X1/X3-Mate Box
    Adaptor Box


    ProductWarranty Period
    Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    BMS Parallel Box


    5 years parts warranty

    The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


    Language
    English
    Format
    PDF
    Size
    386KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    ProductWarranty Period
    X1-MINI/Boost/Smart5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    X3MICG1 & G2
    X3MIC Pro-G1
    X3MIC ProG2
    X1-Hybrid/Fit
    X3Hybrid/Fit
    X1-AC
    X3-MAX
    X3MEGA-G1 & G2
    X3-Forth


    Warranty period for Accessories
    ProductWarranty Period
    Meter/CT2 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    Pocket/Lan/4G
    V1000
    DataHub
    X1/X3-EPS Box
    X1/X3-Mate Box
    Adaptor Box
    ProductWarranty Period
    Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    BMS Parallel Box


    5 years parts warranty

    The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

    Language
    English
    Format
    PDF
    Size
    211KB
    Last updated
    12/06/2023
    Language
    English
    Format
    PDF
    Size
    375KB
    Last updated
    12/06/2023
    Language
    English
    Format
    PDF
    Size
    75KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3HybridG45 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    X1/X3FtG4
    ProductWarranty Period
    X1-Hybrid/Fit-G3

    5 years standard warranty, starting from the earlier one of the 

    following two dates:

    The date on which the product was first installed;

    9 months after the date of production

    X3-Hybrid/Fit-G2
    X3-MAX
    X3-MEGAG1
    ProductWarranty Period
    X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production

    Note:
    If an inverter connected to SolaX Cloud and generation data been
    successfully uploaded to Solax server, the inverter warranty will be
    freely upgraded to 5 years standard warranty + 5 years parts warranty
    X3-MIC-G1 & G2
    X3-MIC ProG1
    X3-MIC ProG2 (8-15kW)


    ProductWarranty Period
    X3-MIC ProG2 (17-30kW)5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production

    Note:
    If an inverter connected to SolaX Cloud and generation data been
    successfully uploaded to Solax server, the inverter warranty will be
    freely upgraded to 5 years standard warranty + 1 year parts warranty
    X3-MEGA-G2
    X3-Forth


    Warranty period for Battery
    ProductWarranty Period
    T-BAT H 5.8 BatteryThe performance warranty of the products is valid for 120 Months from
    the date on which the battery is commissioned by the installer or 6 months
    after the manufacture date (whichever comes first)
    HV11550 Battery
    MC0600 Battery
    HV10230 Battery


    Warranty period for Accessories
    ProductWarranty Period
    Meter/CT2 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    Pocket/Lan/4G
    V1000.
    DataHub
    X1/X3-EPS Box
    X1/X3-Mate Box
    Adaptor Box
    ProductWarranty Period
    Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    9 months after the date of production
    BMS Parallel Box


    Warranty period for EV Charger
    ProductWarranty Period
    EV Charger3 yeasrs


    Language
    English
    Format
    PDF
    Size
    165KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    X1/X3-Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    6 months after the date of production
    ProductWarranty Period
    X1-MINI/Boos/Smart5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production;
    X3-MIC-G1 & G2
    X3-MIC ProG1
    X3-MIC ProG2
    X1-Hybrid/Fit, X3-Hybrid/Fit,
    X1-AC
    X3-MAX
    X3-MEGA-G1 & G
    X3-Forth


    Warranty period for Accessories
    AccessoriesWarranty Period
    Meter/CT5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production;
    Pocket/Lan/4G
    V1000
    DataHub
    X1/X3-EPS Box
    X1/X3Mate Box
    Adaptor Box
    AccessoriesWarranty Period
    Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
    following two dates:
    The date on which the product was first installed;
    6 months after the date of production;
    BMS Parallel Box


    5 years parts warranty

    The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

    Language
    English
    Format
    PDF
    Size
    328KB
    Last updated
    12/06/2023
    Language
    English
    Format
    PDF
    Size
    351KB
    Last updated
    12/06/2023
    Warranty period for Inverters
    ProductWarranty Period
    A1-HYB/AC-3.8K-G212 years standard warranty starting from the earlier one of the following
    two dates:
    The date on which the product was first installed;
    9 months after the date
    A1-HYB/AC-5.0K-G2
    A1-HYB/AC-6.0K-G2
    A1-HYB/AC-7.6K-G2
    A1-B1-200
    BI PRO (only for Panasonic)


    Warranty period for Battery
    ProductWarranty Period
    TBMS-MCS60060 (MC60060)12 years standard warranty with 70% of rated capacity starting from the
    earlier one of the following two dates:
    The date on which the product was first installed;
    9 months after the date of production;
    Energy throughput 13.13MWh.

    Capacity measurement condition
    - Ambient temperature: 25-30°C
    - Initial battery temperature from BMS: 25-30°C
    - Current and voltage measurement at battery DC side
    - Charging/discharging method
    Charge: 0.2CC/CV (Constant voltage (58.4)V, Cut-off current (0.05)C)
    Discharge: 0.2CC/CV, (Cut- off voltage 42.5V)
    Current at 0.2C: 20A
    TP-HS50 (HV51100)
    Battery Base


    Warranty period for Accessories
    ProductWarranty Period
    CT5 years standard warranty starting from the earlier one of the following two
    dates:
    The date on which the product was first installed;
    9 months after the date of
    Pocket WIFI 3.0
    Pocket WiFi+ LAN
    Pocket WiFi+ 4G
    Switch Box


    Language
    English
    Format
    PDF
    Size
    165KB
    Last updated
    28/08/2023
    Warranty period for Inverters
    Inverters

    Standard Warranty Period (purchased from July 2020)

    X1-1.5/2.012 years
    X1-2.5K/3.0K12 years
    X1-3.0K/3.3K/3.6K/4.2/5.012 years
    X1-6.0/7.0/8.012 years
    X1-MINI- 0.6K/0.7K/1.1K/1.5K/2.0K/2.5K/3.0K/3.3K-G412 years
    X1-BOOST-2.5K/3K/3.3K/4.2K/3.6K/5K/6K-G412 years
    Inverters

    Standard Warranty Period (purchased from July 2020)

    X1-hybrid-3.0/3.7/4.6/5.010 years
    X3-hybrid-5.0/6.0/8.0/10.010 years
    X1-hybrid-3.0/3.7/5.0/6.0/7.5 G410 years
    X3-hybrid-5.0/6.0/8.0/10.0/12.0/15.0 G410 years
    X1-fit-3.0/3.7/4.6/5.010 years
    X3-fit-5.0/6.0/8.0/10.010 years
    X1-fit-3.0/3.7/5.0/6.0/7.5 G410 years
    X3-fit-8.0/10.0/12.0/15.0 G410 years
    X3-5.0/6.0/7.0/8.0/9.0/10.010 years
    X3-8.0P/10.0P/12.0P/15.0P10 years
    X3-MIC-3K/4K/5K/6K/8K/10K/12K/15K G210 years
    X3-PRO-8K/10K/12K/15K G2 10 years
    X3-PRO-17K/20K/25K/30K G25 years
    X3-FORTH-80K/100K/110K/120K/125K/136K/150K5 years


    Warranty period for Battery
    ProductStandard Warranty Period

    TRIPLE POWER Battery Series (T-Bat

    3.0Series/T-Bat H 3.0 V2 Series/T-Bat 4.5Series/

    T-Bat 5.0 Series/ T-Bat 5.8 Series /T-Bat 5.8 V2

    Series/ T-Bat 6.3 Series/T-BAT HS 3.6 Series)

    10 years


    Warranty period for Accessories
    ProductStandard Warranty Period
    Pocket Wifi/LAN2 years
    Energy Meter2 years
    EPS Box2 years
    BMS Parallel Box-lI 2 years
    EV Charger3 years
    DataHub2 years


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